Job Description

    Position: CDU Comprehensive Quality Process Control Engineer

    Position Summary

    The CDU Comprehensive Quality Process Control Engineer is a key leader responsible for driving end-to-end quality excellence across CDU-related operations. This role owns the strategy, governance, and continuous improvement of process quality control systems, ensuring robust, scalable, and data-driven quality performance. The position plays a critical role in risk prevention, advanced problem solving, and cross-functional alignment to achieve zero-defect goals and superior customer satisfaction.

    Key Responsibilities

    1. Quality Strategy & Process Ownership

    • Define and lead the overall CDU process quality control strategy aligned with business and customer objectives.
    • Own end-to-end process quality governance, ensuring consistent standards across all CDU operations.
    • Establish scalable control frameworks to support both current production and future growth.

    2. Advanced Process Control & Capability Management

    • Drive advanced process control methodologies (SPC, Cp/Cpk optimization, digital control systems) to ensure world-class process capability.
    • Lead critical-to-quality (CTQ) identification and risk mitigation through FMEA and control plan optimization.
    • Champion proactive defect prevention over reactive inspection.

    3. Complex Problem Solving & Continuous Improvement

    • Lead resolution of high-impact, complex quality issues with significant business or customer impact.
    • Serve as the technical authority for root cause analysis and systemic corrective actions (8D, PST, DMAIC).
    • Ensure horizontal deployment of lessons learned across lines, products, and sites.
    • Identify and drive strategic improvement initiatives to reduce variation, cost of poor quality (COPQ), and customer complaints.
    • Integrate digital analytics to enable predictive quality and real-time decision-making.

    4. Quality System & Cross-functional Leadership

    • Ensure CDU processes fully comply with global quality standards and customer-specific requirements.
    • Lead audits and act as the primary interface for customers on quality-related topics.
    • Drive system-level improvements beyond compliance toward best-in-class performance.
    • Act as a key quality partner to Operations, Engineering, NPI, and Supply Chain leadership teams.
    • Influence decision-making in process design, equipment selection, and production ramp-up.

    5. New Product Introduction (NPI) & Change Management

    • Lead CDU quality readiness during NPI and engineering changes, including:
    • Process validation (IQ/OQ/PQ)
    • APQP / PPAP deliverables
    • Ensure smooth ramp-up of CDU products with stable yield and low defect escape.
    • Drive early design-for-quality (DFQ) and design-for-test (DFT) inputs.
    • Lead quality readiness for NPI and major process changes, ensuring robust validation (APQP, PPAP).
    • Mitigate quality risks during product launches and scale-up phases.
    • Ensure seamless transition from development to mass production.

    6. Supplier & Component Quality Management

    • Define quality requirements for critical electronic components (ICs, sensors, connectors, PCBs).
    • Lead supplier quality issue escalation related to CDU failures.
    • Ensure incoming quality aligns with functional and reliability expectations.

    Qualifications & Requirements

    Education

    • Bachelor’s or above in Electrical Engineering, Electronic Engineering, Mechatronics, or related fields.

    Experience

    • 5-8+ years in quality/process engineering, with strong exposure to CDU industry
    • Proven experience handling complex system-level quality issues.

    Technical Expertise

    • Functional testing (FCT/EOL) and diagnostics
    • Software flashing and parameter control processes
    • FMEA (DFMEA/PFMEA)
    • Control Plans & SPC
    • APQP / PPAP

    Leadership & Soft Skills

    • Strong cross-functional leadership and influencing capability
    • Ability to translate complex technical issues into business impact
    • Excellent communication skills across technical and non-technical stakeholders

    Key Performance Indicators (KPIs)

    • CDU EOL First Pass Yield (FPY)
    • Test failure rate & false failure reduction
    • Defect escape rate (internal/external)
    • Field return / warranty reduction
    • Process capability (Cp/Cpk) of critical electronic parameters
    • COPQ reduction (scrap, rework, failure cost)
    • NPI launch quality performance
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