Job Description

Field Service Site Supervisor - Data Center
Amsterdam

-

Netherlands
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About Us

Johnson Controls, through its Silent-Aire division, is a global leader in advanced thermal management solutions for mission-critical environments. Silent-Aire designs, manufactures, and services highly efficient HVAC and cooling systems for data centers worldwide.

In the Netherlands, a key European data center hub, we support hyperscale and colocation customers with critical field service, maintenance, and lifecycle support, ensuring uptime, reliability, and energy efficiency of cooling infrastructure.

With over 140 years of innovation, Johnson Controls combines cutting-edge technology, digital solutions, and expert field teams to deliver performance where it matters most.

HVAC Controls Site Supervisor – Field Services (Data Centers / Silent-Aire)

Location: Field-based data center site in Middenmeer (Netherlands)

What You Will Do

As a Field Services Controls Site Supervisor, you will lead on-site service and maintenance activities for data center cooling and building automation systems. You will ensure operational continuity, rapid issue resolution, and high-quality service delivery across live, mission-critical environments.

You will act as a key on-site leader, coordinating field technicians, service partners, and customer stakeholders to maintain uptime and optimize system performance.

This role is ideal for a hands-on leader who thrives in operational environments, enjoys troubleshooting complex systems, and is committed to delivering exceptional service in high-availability settings.

How You Will Do It

Lead and coordinate field service activities, including maintenance, troubleshooting, retrofits, and small works for HVAC controls and BMS systems
Supervise and support field technicians and subcontractors across multiple data center sites
Act as the primary on-site interface for customers, facility teams, and operations stakeholders
Ensure rapid response and effective resolution of critical incidents and system alarms
Oversee preventive and corrective maintenance programs to ensure system reliability and uptime
Monitor system performance and identify opportunities for optimization and energy efficiency improvements
Ensure compliance with strict data center operational protocols, SLAs, and safety standards
Support upgrades, modifications, and lifecycle projects on live systems
Maintain accurate service documentation, reporting, and communication with internal and external stakeholders
Promote a safety-first, customer-focused, and high-performance service culture

What We Look For

Required Qualifications

Bachelor’s degree or equivalent technical experience
Minimum 4+ years of experience in HVAC controls, BMS, or field service within technical or mission-critical environments
Proven experience in service, maintenance, and troubleshooting on live sites
Strong coordination skills managing technicians and multiple service activities
Ability to work in high-pressure, uptime-driven environments
Strong communication and customer-facing skills

Preferred Qualifications

Experience in data centers or mission-critical service environments
Strong knowledge of BMS systems, HVAC controls, and cooling infrastructure
Experience with incident response, root cause analysis, and performance optimization
Familiarity with service SLAs, maintenance strategies, and asset lifecycle management
Knowledge of Dutch regulations and operational standards for critical facilities

What We Offer

At Johnson Controls / Silent-Aire, you will play a vital role in maintaining the uptime of critical digital infrastructure across the Netherlands.

We offer:

Competitive compensation and benefits
Opportunities to work on leading hyperscale data center environments
Career development within a global, mission-critical organization
A dynamic field-based role with high impact and customer visibility
A strong focus on safety, innovation, and continuous improvement

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