Job Description

Trade Compliance Analyst
Nisku

-

Canada
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About Us:

Silent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data center customers. Our product line includes large-scale equipment such as air handling units and modular data centers. We pride ourselves on innovation, quality, and delivering tailored solutions to meet our clients' unique needs.

Position Summary

The Trade and Compliance Analyst – Canada–US Shipping is responsible for ensuring compliant, efficient, and cost‑effective movement of goods between Canada and the United States. This role supports daily cross‑border manufacturing operations by managing customs compliance, coordinating shipping documentation, monitoring regulatory requirements, and resolving border‑related issues with customs authorities, brokers, and logistics providers.

Key Responsibilities

Canada–US Trade Compliance

Ensure compliance with Canada Border Services Agency (CBSA) and U.S. Customs and Border Protection (CBP) regulations
Classify products using HS/HTS codes for both Canadian and U.S. customs tariff schedules
Determine and maintain accurate country of origin, customs valuation, and tariff treatment for Canada–US shipments
Manage compliance with CUSMA / USMCA requirements, including certification of origin data elements and record retention
Monitor changes to Canada–US trade policies, tariffs, duty rates, and enforcement trends

Cross‑Border Shipping Operations

Prepare, review, and validate Canada–US shipping documentation, including:
- Commercial invoices
- Packing lists
- USMCA certification statements
- Export documentation and broker instructions
Coordinate with customs brokers, carriers, and freight forwarders for:
- ACI (Canada) and ACE (U.S.) data submissions
- Timely release of goods at the border
Resolve border delays, customs exams, classification disputes, or documentation discrepancies
Support truck, LTL, FTL, and parcel shipments across Canada–US border crossings

Regulatory Programs & Systems

Support compliance with applicable partner government agency (PGA) requirements, where applicable
Maintain accurate trade data in ERP and customs or global trade management systems
Track duties, taxes, and trade agreement utilization to support cost optimization

Process Improvement & Risk Management

Maintain organized compliance records in accordance with CBSA and CBP retention requirements
Assist with internal audits, broker reviews, and customs inquiries
Identify risks and recommend process improvements to reduce border delays and compliance exposure
Develop, update, and communicate standard operating procedures for Canada–US shipping

Cross‑Functional Collaboration

Work closely with manufacturing, procurement, planning, finance, and customer service teams to ensure uninterrupted cross‑border flow
Provide guidance and training on Canada–US trade compliance requirements to operations staff
Support new product introductions and supplier changes impacting cross‑border shipments

Qualifications

Education & Experience

Post secondary education in Supply Chain Management, International Business, Logistics, or a related field
2–5 years of experience in Canada–US trade compliance or cross‑border logistics, preferably in manufacturing
Hands‑on experience working with customs brokers and cross‑border carriers

Knowledge & Skills

Strong understanding of CBSA and CBP customs procedures
Working knowledge of USMCA/CUSMA rules of origin and certification requirements
Experience with HS/HTS classification and customs valuation
Familiarity with ACI, ACE, and commercial trucking documentation
Experience using ERP systems (e.g., SAP, Oracle) and customs/trade software
Strong analytical skills, attention to detail, and problem‑solving ability
Clear professional communication skills with internal teams and external partners

Preferred Qualifications

Certified Customs Specialist (CCS – Canada) or equivalent
Experience supporting high‑volume or time‑sensitive Canada–US shipments
Knowledge of duty relief, drawback, or other Canada–US duty mitigation programs

Working Conditions

Combination of office and manufacturing floor environment
Frequent interaction with cross‑border logistics providers and brokers
Occasional extended hours to support border issues or shipping deadlines

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