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    What you will do

    This role is responsible for managing sales reporting and analysis for Global Sales Operations. Its purpose is to provide our sales leadership with actionable insights that will deliver improved team productivity, and help focus sales associates on viable, targeted sales growth opportunities.

    The role is responsible for building a suite of relevant reports and analyses, creating useful and actionable insights, and sharing of this information across the organisation in a relevant, timely and professional manner.

    This role acts as the central reporting owner for all things related to sales bookings, revenue by account & sales associate as well as margin performance and incentive calculations, pricing, hyper care, and CDM.

    It is also responsible for helping to ‘cut through the noise’ and focus leaders and decision-makers on relevant and useful information, removing outdated, unnecessary and inaccurate information wherever it exists, and providing internal benchmarking to help senior leaders assess performance across the region.

    The Sales BI and Operation Insights Analyst will be instrumental in defining the structure and approach underpinning the new sales insights function, operations, and CDM; they will design and build out the new report and analysis suite and manage the day-to-day activity.

    How you will do it

    • Create a sales reporting and analysis suite that will generate regular actionable insights for sales leadership to drive growth and deliver performance improvement, including -

    • Sales performance at a team, territory and regional level

    • Individual seller performance and productivity

    • Customer performance and opportunities for growth and expansion

    • Sales win/loss

    • Pipeline health and performance

    • Lead Generation productivity

    • Cross-country, cross-region and cross-Sensormatic opportunities for growth and expansion

    • Operation and Finance dashboards

    • Use controls and balances to ensure accuracy and truth in numbers that are reported and shared.

    • Manage reporting and insight content on Salesforce.com as part of the overall portfolio.

    • Execute more complex or longer-term business insights and analysis projects which provide deeper understanding and insight into the performance and development of the Sensormatic business.

    • Manage the volume and range of reporting to ensure what is provided is relevant, timely, and insightful, and at the same time remove duplication, distractions and obsolete reports.

    • Support priority reporting and insight requests from senior management, ensuring that quick turnaround times are met and that all relevant information is made available prior to key meetings.

    • Support requests for bespoke and ad hoc reports / insights based upon agreed conditions and predefined service level agreements.

    • Develop ‘self-service’ style reporting facilities to empower wherever possible the sales teams and others with easily accessible, useful and actionable information.

    • Work closely with Finance and sales leaders to support monthly forecasting and business review, including the Sales & Operations Planning process.

    • Support sales leadership in the annual quota setting process, using insights to drive quota decisions.

    • Keep up to date on industry standards to help drive continuous improvement and development.

    • Periodically, provide support to Global Sales Operations and other regional Sales Operations teams where they require Power BI skills to accomplish reporting and insights projects.

    • SPOC – single point of contact – for incentives calculations and collation of data from all sub-regions and territories, working with the finance teams in the region in addition to sales territory leaders.

    What we look for

    Required Skills

    • Bachelor-level degree or equivalent.

    • Minimum of 4 years experience working in sales analysis, business analysis or similar field.

    • Analytical and evaluative skills with an ability to build complex reports using multiple data sources.

    • Communication skills with ability to effectively convey insights gleaned from reports.

    • Statistical background with proven professional application.

    • MS Excel / Microsoft Access / Power BI/VBA advanced working knowledge

    • Interpersonal skills and confidence in engaging with others, both individually and across multiple teams.

    • Ability to work to targets and KPIs and self-monitor own performance.

    • Comfortable working to deadlines, ability to multi-task and carry out ad-hoc work.

    • Integrity and respect for confidentiality when handling sensitive data and information.

    • Working knowledge of Salesforce.com or other similar CRM / ERP system.

    Personal Attributes

    • Achievement/results orientation; the ability to deliver results with energy and drive, to act decisively. 

    • Accountability/integrity; taking ownership of business tasks and reliably 'walking the talk'. 

    • Communication; the ability and confidence to communicate with colleagues across the business. 

    • Flexible approach to work priorities and hours, ability to manage multiple projects and activities. 

    • Analytical and interpretative; looking at issues in a logical and objective manner and being able to identify key causes and potential solutions quickly.

    • Educated to Degree level in finance, maths or related discipline

    or

    • A professional finance qualification e.g. CIMA or ACCA accreditation

    • State desirable vocational/professional certification/experience.

    • Working in a BI reporting analysis role or similar analysis-based role, supporting a sales / marketing / pricing environment with focus on sales growth and market development, customer insights, operations, and customer master data along finance required inputs

    • Previous working knowledge and understanding of Salesforce.com or similar CRM tool, particularly with respect to sales activity, sales planning and forecasting, and sales reporting & analysis along with ERP systems

    Who we are

    Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

    HIRING SALARY RANGE: $89,400 - $119,300 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)  This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the

    Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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    I confirm that I am submitting this electronic application on my own behalf, and not on behalf of any other person, and that the information contained in this application is my own personal information. I hereby affirm that the information provided during the application process and any accompanying documents attached including my resume/CV or provided during any discussion or interviews, are true and complete to the best of my knowledge. To the extent permitted by applicable local law, I authorize Johnson Controls and its affiliates, subsidiaries and operating segments (collectively, the Company) to investigate all statements in this application and accompanying documents and to secure any necessary information from all my employers, references, and educational institutions.

    I understand that should I receive an offer of employment with Johnson Controls, such offer is conditional on successful completion of all aspects of the application process including such background and reference checks as are applicable and permitted under local law. Submission of this electronic application by me does not constitute to me an offer of employment, an employment agreement or any other contractually binding commitment by Johnson Controls.

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    To provide you with the most effective recruiting process, Johnson Controls may use artificial intelligence (“AI”) to help us better understand how your candidate information matches the requirements of the role you have applied to. We may process your answers to the application and qualification questions, information in your resume, and, if applicable, information from your Johnson Controls personnel record, using tools that rely on AI. All hiring decisions will be made by the hiring team after considering your candidate profile in full. These tools help us to match the information provided by you with the job and preferred qualifications. All hiring decisions will be made by our hiring team after considering your candidate profile in full, and the use of AI insights is just one of the tools and one of numerous factors that we use to help us evaluate candidates and reach a decision.

    Johnson Controls would also like to consider you for additional and future job openings, and we may use AI to help with this process. These AI tools help us understand how your candidate information matches the requirements of future job openings (using the same process as described above). Johnson Controls recruiters may use these insights to help them decide whether to reach out to you to regarding a future job opening. If you are located in the United Kingdom or European Union, the use of the AI insights is necessary for Johnson Controls’ legitimate interests to provide a streamlined and efficient recruitment process, and to consider you for future roles. Please note, the use of AI insights is just one of the tools and one of many factors our recruiters use to help evaluate candidates for upcoming roles.

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    A Johnson Controls, Inc. (a "Empresa") é uma Empresa com uma política ativa de igualdade de oportunidades e cumpre as leis federais aplicáveis e os regulamentos de implementação, que exigem a coleta e registro de certos dados/informações. Nesse sentido, pedimos que você considere fornecer voluntariamente as informações estabelecidas abaixo. Observe que as informações não serão usadas para tomar quaisquer decisões de emprego e serão mantidas em sigilo e separadas de sua candidatura de emprego. O envio dessas informações é voluntário, e a recusa em fornecê-las não sujeitará você a qualquer ação adversa.

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    A Johnson Controls, Inc. é uma contratada do governo sujeita ao Ato de Assistência ao Reajuste dos Veteranos do Vietnã de 1974, conforme alterada pelo Ato de Empregos para Veteranos de 2002, 38 USC4212 (“VEVRAA”), que exige que os contratados do governo apliquem a ação afirmativa para empregar e progredir no emprego: (1) veteranos deficientes; (2) veteranos recentemente na reserva; (3) veteranos da ativa em tempo de guerra ou com emblema de campanha; e (4) veterano condecorado ao serviço das Forças Armadas. Essas classificações são definidas da seguinte forma:

    • Veterano deficiente é um dos seguintes:
      • Um veterano do serviço militar, terrestre, naval ou aéreo dos EUA que tem direito à remuneração (ou que, exceto pelo recebimento de pagamento de militar aposentado, teria direito à remuneração), de acordo com as leis regidas pela Secretaria de Assuntos de Veteranos; ou
      • Uma pessoa que foi dispensada do serviço ativo por causa de uma deficiência relacionada ao serviço.
    • Veterano recentemente na reserva significa qualquer veterano durante o período de três anos, começando na data de dispensa ou liberação do serviço ativo no serviço militar, terrestre, naval ou aéreo dos EUA.
    • Veterano na ativa em tempo de guerra ou com emblema de campanha significa um veterano que serviu na ativa no serviço militar, terrestre, naval ou aéreo dos EUA durante uma guerra, ou em uma campanha ou expedição para a qual um emblema de campanha foi autorizado sob as leis regidas pelo Departamento de Defesa.
    • Veterano condecorado ao serviço das Forças Armadas significa um veterano que, enquanto estava na ativa do serviço militar, terrestre, naval ou aéreo dos EUA, participou de uma operação militar dos Estados Unidos para a qual uma medalha de serviço das Forças Armadas foi concedida de acordo com a Ordem Executiva 12985.

    Se você acredita que pertence a qualquer uma das categorias de veteranos protegidos listadas acima, indique marcando a caixa apropriada abaixo. Como contratante do governo sujeito à VEVRAA, solicitamos essas informações para medir a eficácia dos esforços de divulgação e recrutamento positivos que empreendemos, de acordo com a VEVRAA.

    O envio dessas informações é estritamente voluntário, e a recusa em fornecê-las não o sujeitará a quaisquer tratamentos adversos. As informações fornecidas serão usadas apenas de forma que não sejam inconsistentes com a Lei de Assistência ao Reajuste dos Veteranos do Vietnã de 1974, conforme alterada.

    As informações que você enviarão serão mantidas em sigilo, exceto que (i) supervisores e gestores podem ser informados sobre restrições ao trabalho ou deveres de veteranos deficientes, e sobre as acomodações necessárias; (ii) o pessoal de primeiros socorros e segurança pode ser informado, quando e na medida apropriada, se você tiver uma condição que possa exigir tratamento de emergência; e (iii) Funcionários do governo envolvidos na aplicação das leis regidas pelo Office of Federal Contract Compliance Programs, ou aplicar a Lei dos Americanos com Deficiências, podem ser informados.

    A Johnson Controls, Inc. cumpre os requisitos de 41 CFR 60-300.5 (a). Este regulamento requer ação afirmativa por parte dos contratantes cobertos para empregar e avançar no emprego de veteranos protegidos qualificados.


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