Ce que vous ferez : 

    En tant que Technicien Support HVAC, vous jouez un rôle essentiel dans l’accompagnement technique de nos équipes et de nos clients sur les équipements HVAC issus de nos usines (YORK, SABROE…). 
    Au quotidien, vous : 

    • Préparez les dossiers de mise en service.  

    • Planifiez les mises en service du matériel HVAC avec les coordinateurs des Agences Service.  

    • Apportez un support technique aux Techniciens Service pendant leurs interventions.  

    • Communiquez les rapports d’intervention aux donneurs d’ordre.  

    • Assurez le suivi administratif et financier des dossiers de garantie auprès des usines de production. 

    • Gérez les litiges et contentieux techniques. 

    • Répertoriez, organisez et mettez à disposition la documentation technique.  

    • Contribuez à l’amélioration continue des produits en lien avec nos usines et les services qualité.  

    Vous intervenez en lien étroit avec nos équipes internes (service HVAC, agences, usines) ainsi qu’avec nos clients, installateurs et bureaux d’études. 

    Ce que nous proposons : 

    • Une rémunération attractive sur 13 mois 

    • Tickets restaurant, intéressement 

    • Mutuelle prise en charge à 70% + rattachement gratuit pour vos ayants droit 

     

    Comment vous le ferez : 

    Vous mettez en œuvre vos compétences techniques en HVAC afin d’assurer une mise en service efficace et un support fiable : 

    • Vous analysez les documents techniques (YORK, SABROE…) pour piloter vos missions et guider les équipes terrain. 

    • Vous maîtrisez les outils de gestion (Oracle, Office 365) pour coordonner vos activités. 

    • Vous respectez et faites respecter les règles qualité, sécurité et environnement (QSSE) lors de vos interventions.  

    Votre expertise contribue directement à la satisfaction client, à la performance de nos installations et à la réduction des coûts de garantie.  

    Ce que nous recherchons : 

    • Vous êtes diplômé(e) en génie énergétique, thermique, électrotechnique ou équivalent. 

    • Vous disposez d’une première expérience en mise en service, support technique ou maintenance d’équipements HVAC, GTB, froid industriel ou similaire. 

    • Votre sens de l’organisation, votre rigueur et votre capacité à communiquer efficacement sont vos principaux atouts. 

    • Vous appréciez le travail en transversalité et faites preuve d’autonomie. 

    • La maîtrise de l’anglais technique est un plus.  

     

    Qui nous sommes : 
    Johnson Controls est un leader mondial des solutions de réfrigération industrielle, de chauffage, d'énergie et de refroidissement. Nous jouons un rôle clé dans la gestion de la température des processus industriels, des chaînes d'approvisionnement et des environnements d’exploitation. 
    Nous croyons que votre talent est la clé de notre succès. Ensemble, nous créons un monde plus sûr, agréable et durable. 

    Le futur commence avec vous, alors rejoignez-nous ! 

    #LI-JF1 

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