Job Description

Subject Matter Expert Retail Solution (m/w/d)
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Sehen Sie in jedem persönlichen Einkauf eine Chance, innovative Technologien im Retail voranzutreiben? Liegt es Ihnen am Herzen, Kunden mit Ihrer technischen Expertise beim digitalen Wandel zu unterstützen?
Dann gestalten Sie mit uns die Zukunft des Retail-Sektors!

Ihre Aufgaben:

Technische Analyse, Beratung & Erstellung von SOWs (Scope of Work): Sie erfassen die Anforderungen unserer Kunden im Retail-Umfeld und entwickeln maßgeschneiderte, innovative Lösungskonzepte, die deren Geschäftsprozesse optimieren.
Unterstützung des Vertriebs: Als technischer Experte begleiten Sie unser Vertriebsteam im gesamten Pre-Sales-Prozess – von der Erstellung detaillierter technischer Präsentationen und Proof-of-Concepts bis hin zur Ausarbeitung überzeugender Angebote.
Kundenworkshops & Produktdemonstrationen: Sie führen Workshops und Demos durch, um komplexe technische Lösungen verständlich zu präsentieren und den Mehrwert unserer Produkte eindrucksvoll zu demonstrieren.
Dokumentation & CRM-Pflege: Sie dokumentieren technische Kundenanforderungen und Lösungskonzepte und pflegen diese in modernen CRM-Tools, um alle Vertriebsaktivitäten effizient zu verwalten.
Wissenstransfer & Schulungen: Sie erstellen technische Dokumentationen und Schulungsunterlagen und führen Trainings für interne Teams und Kunden durch.
Technologietrends beobachten: Sie verfolgen aktuelle Entwicklungen (z. B. KI-gestützte Videoanalyse, Cloud- und Edge-Lösungen) und leiten daraus Handlungsempfehlungen für unsere Produktstrategie ab

Ihr Profil:

Technische Expertise & Innovationsgeist: Sie begeistern sich dafür, komplexe technische Zusammenhänge zu durchdringen und in praxisnahe, kundenorientierte Lösungen zu überführen.
2-5 Jahre Erfahrung im Retail: Idealerweise bringen Sie fundierte Kenntnisse und nachweisbare Erfolge im Retail mit – insbesondere im Umgang mit Technologien wie Video & KI, RFID, Self-Check-Out, Bestandsmanagement oder Retail Analytics.
Überzeugende Kommunikationsfähigkeiten: Sie sind in der Lage, technische Sachverhalte verständlich zu präsentieren und sowohl technische als auch kaufmännische Stakeholder zu überzeugen.
Teamplayer & proaktiver Problemlöser: Sie arbeiten eigenständig und im Team, um die bestmöglichen Lösungen für unsere Kunden zu entwickeln.
Analytisches & strukturiertes Arbeiten: Sie analysieren Kundenbedürfnisse präzise und leiten daraus passgenaue technische Konzepte ab.
Sprachgewandt: Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift runden Ihr Profil ab.
Flexibilität & Reisebereitschaft: Sie sind bereit, deutschlandweit bei unseren Kunden vor Ort zu sein und so maßgeschneiderte Lösungen direkt zu präsentieren.

Was wir Ihnen bieten:

Ein motiviertes Team, das sich gegenseitig leidenschaftlich unterstützt
Ein strukturiertes Onboarding und eine umfassende Einarbeitung in unsere Produkte und Prozesse durch erfahrene Mentoren
Kurze Entscheidungswege und hervorragende Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung
Flexible Arbeitsmodelle und 30 Tage Urlaub
Eine attraktive Firmenwagenpolicy, auch zur privaten Nutzung
Exklusive Vergünstigungen bei zahlreichen Partnern aus den Bereichen Fitness, Mode, Reisen und mehr
Eine umfangreiche Trainingsbibliothek mit fachspezifischen Kursangeboten zur kontinuierlichen Weiterbildung

Wir suchen Menschen, die mit technischer Expertise und Engagement den digitalen Wandel im Retail vorantreiben – sind Sie bereit?
Dann freuen wir uns auf Ihre aussagekräftige Online-Bewerbung über den “Jetzt bewerben”-Button. Bitte geben Sie dabei Ihre Gehaltsvorstellung sowie Ihren frühestmöglichen Eintrittstermin an.
Bei Fragen steht Ihnen Isra Ismail gerne unter isra.ismail@jci.com zur Verfügung.

Sensormatic Solutions ist das führende globale Portfolio für Einzelhandelslösungen von Johnson Controls, das bedarfsgerechte betriebliche Informationen liefert und eine intelligente, vernetzte Kundeneinbindung ermöglicht. Unser digitales Portfolio kombiniert Details zu Bestandsführung und Kundenverhalten mit Einzelhandels- und Drittanbieterlösungen. So ermöglichen wir operative Exzellenz im großen Maßstab und schaffen einzigartige Einkaufserlebnisse.

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