Multi Skilled Service Engineer – Fire and Security

    Why Join our Team?

    At ADT, we offer the ideal platform for your career progression, boasting a wide array of opportunities. In addition to exceptional career development, you will benefit from:

    • Competitive basic salary with excellent earning potential.
    • Optional overtime
    • Generous callout payments – the best in the industry.
    • Travel Time averaging 3% of basic salary.
    • Engineering Commission scheme averaging 7% of basic salary.
    • Sales referral incentive scheme.
    • Pension plan – we match up to 7%.
    • 25 days holiday plus bank holidays.
    • Company vehicle, uniform, PPE, tools, and ongoing training provided.
    • Industry-leading Health & Safety standards and employee assistance program.
    • Averaged team length of service: 20+ years.
    • Opportunity to be a valued member of our Winning Team.
    • Staff referral scheme up to £2,000.00.
    • Rewards and recognition programs.
    • Career progression opportunities

    What You Will Do

    As a Service Engineer, you will service Intruder Alarms, Access Systems, CCTV, and Fire Alarm Systems. Our ideal candidate will service fire and security systems to industry standards while providing exceptional customer service with unmatched technical expertise. We seek engineers who can proactively identify and resolve potential issues. This is a fantastic opportunity for a skilled Multi-Skilled Engineer to thrive within a high-performing team, focusing on a specific geographical area, while enjoying the benefits of working for a market-leading brand with unparalleled career growth.

    How You Will Do It

    • Deliver outstanding customer service to exceed expectations and foster effective relationships with internal and external customers.
    • Service devices responsibly and safely to prevent injuries, property damage, and material waste.
    • Manage your time efficiently and prioritize tasks effectively.
    • Accurately complete engineering work reports, handover certificates/BSIA Certificates, or checklists as needed.

    What We Look For

    Essential:

    • Experience in the Fire & Security industry.
    • Valid driving license.
    • Ability to lift and climb ladders.
    • Previous experience in a customer-facing role.

    Preferred:

    • Current relevant industry qualifications (e.g., 18th Edition, NVQ, City and Guilds, BTEC, FIA).

    #RMDFL

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    I confirm that I am submitting this electronic application on my own behalf, and not on behalf of any other person, and that the information contained in this application is my own personal information. I hereby affirm that the information provided during the application process and any accompanying documents attached including my resume/CV or provided during any discussion or interviews, are true and complete to the best of my knowledge. To the extent permitted by applicable local law, I authorize Johnson Controls and its affiliates, subsidiaries and operating segments (collectively, the Company) to investigate all statements in this application and accompanying documents and to secure any necessary information from all my employers, references, and educational institutions.

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    Johnson Controls would also like to consider you for additional and future job openings, and we may use AI to help with this process. These AI tools help us understand how your candidate information matches the requirements of future job openings (using the same process as described above). Johnson Controls recruiters may use these insights to help them decide whether to reach out to you to regarding a future job opening. If you are located in the United Kingdom or European Union, the use of the AI insights is necessary for Johnson Controls’ legitimate interests to provide a streamlined and efficient recruitment process, and to consider you for future roles. Please note, the use of AI insights is just one of the tools and one of many factors our recruiters use to help evaluate candidates for upcoming roles.

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