Job Description

Senior Technician
United Arab Emirates
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What you will do

The Senior Technician – Security systems is a key role reporting directly to the Project Manager and will be based in Dubai. As a Senior Technician you will support ACS and CCTV systems field commissioning, troubleshooting, onsite system verification and PPM activities. This may include supervising and directing field sub-contractors.

As a member of this team, you will work within a dynamic environment that provides a platform for you to develop your technical and project management skills.

How you will do it

As a Technician, you must have good knowledge of the latest security system products and electronics/Networking knowledge. You are hands on, programming controllers, installing & commissioning of various Access Control System & CCTV System Platforms, Visitor Management Systems , Speed gates, Car Park barriers, Road Blockers , Bollards, ANPR and set up, test third party software integrations. You will demonstrate your expertise by conducting system operation training and creating handover documents to ensure a smooth handover to customers and by maintaining a high standard of safety at all times.

What we look for

Required:

ITI / Diploma in Electrical / Electronic or equivalent.
experience with installation, testing, commissioning and servicing of various CCTV brands (Avigilon, HIK, Pelco, Avigilon) including thermal cameras and CCTV storage systems.
Proven technical knowledge and experience working on Access Control systems (CEM & C-CURE ACS Applications).
Proven technical knowledge and experience working on Intrusion detection, ANPR & PAVA systems.
Proven technical knowledge and experience working on Road Blockers, Bollards, Gate Barriers & Fire Systems.
Solid knowledge of field cabling and installation best practices for ACS and CCTV systems.
Provide solutions to others on highly complex system problems through troubleshooting or advising on how to resolve problems.
Must adhere to company safety policies and procedures to ensure all duties are performed in a safe and professional manner.
Knowledge in preparation of Incident reports and Root Cause Analysis reports.
Candidate should be fluent in English (spoken and written).
Valid UAE Driving License.

Preferred:

Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks and coordination with third-party service providers and vendors.
Escalation points on technical issues and provide coaching, mentoring and technical assistance to team members and clients.
Focal point for client, sales, and manufacturers to achieve the required solutions to fulfil client requirements.
Coordinate with client’s IT team to understand their IT and network requirements and guide them for best practices for deployment of ACS and CCTV systems.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

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