Job Description

Senior Business System Leader (Continuous Improvement)
Manchester

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United Kingdom
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What will you do

We are seeking an experienced Senior Business System Leader to drive the evolution and deployment of the Johnson Controls Business System across the EMEA region. In this highly strategic role, you will partner closely with senior leadership to translate business strategy into execution, build organizational capability, and deliver sustainable, measurable performance improvements.

As a coach of leaders and architect of system excellence, you will play a pivotal role in embedding Lean thinking, strengthening operational discipline, and building a culture of continuous improvement at scale.

How will you do it

Champion and continuously evolve the Johnson Controls Business System across the EMEA Domain
Partner closely with the Domain VP/GM to align business system deployment with strategic priorities or have end-to-end ownership of simplifying one of the Core Value Streams.
Act as a system steward and cultural architect, driving consistency, rigor, and maturity across the Domain
Lead, coach, and develop a team of Business System Leaders, elevating both Lean expertise and leadership capability
Provide hands-on coaching in Kaizen leadership, structured problem solving, and performance delivery
Build a strong succession pipeline of high-performing BSL talent
Partner with Domain leadership to build, prioritize, and actively manage the Kaizen funnel aligned to strategic objectives
Ensure a robust pipeline of improvement initiatives that deliver high-value business impact
Drive execution discipline and hold teams accountable for value realization and outcomes
Establish and reinforce high standards for structured problem solving (A3 thinking, root cause validation, countermeasure effectiveness)
Coach leaders to focus on root causes rather than symptoms, shifting from activity to impact
Conduct deep dives and reviews to ensure consistency, quality, and scalability of problem-solving practices
Translate strategy into action through effective action planning and Kaizen activation
Drive measurable outcomes across growth, productivity, margin, cash flow, and customer experience
Partner with senior leadership to identify opportunities and remove systemic barriers to execution
Ensure effective deployment of Daily Management systems, with clear linkage between KPIs, strategy, and improvement activity
Drive standardization of visual management, accountability routines, and escalation processes
Regularly assess and improve business system effectiveness and maturity
Ensure alignment of JCBS deployment across functions, regions, and value streams
Drive end-to-end value stream optimization, eliminating siloed improvements
Align digital transformation initiatives with Lean principles to avoid automating waste

What we are looking for

Required

Extensive experience in Lean, Business System, or Operational Excellence leadership, ideally in a regional or enterprise scope
Proven track record of delivering sustained, measurable business impact in complex, matrixed organizations
Experience partnering with and influencing senior executives (VP/GM level and above)
Demonstrated success leading large-scale transformation and capability-building initiatives
Strong track record in leading and developing leaders, with the ability to act as a coach of leaders
Exceptional stakeholder management with the ability to challenge and influence at senior levels
Strong strategic mindset combined with execution excellence and operational discipline

Preferred

Master’s degree in Business, Engineering, Operations, or a related field
Lean certifications such as Lean Six Sigma Black Belt or equivalent
Familiarity with digital transformation and analytics tools supporting operational excellence

Please note: This position will require 50% international travel.

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