Job Description

Sales Coordinator
Bentonville

-

United States of America
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Sales Coordinator - Sensormatic Solutions

Build your best future with the Johnson Controls team!

The Team:

Sensormatic Solutions is seeking a highly organized and detail‑oriented Sales Coordinator to join its Bentonville team. Sensormatic is a leading global retail solutions provider within the Johnson Controls portfolio. Sensormatic’s offerings power retail operational excellence at scale and enable smart and connected shopper engagement. Sensormatic’s solution portfolio features the premier Sensormatic, ShopperTrak and TrueVUE brands.

What we offer:

• Competitive salary with paid vacation/holidays/sick time Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one!
• Extensive product and on the job/cross training opportunities with outstanding internal resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

• If you would like a check us out link, please use the following: https://www.youtube.com/c/sensormaticsolutions

YOUR ROLE:

The Sales Coordinator position requires a proactive individual who demonstrates strong problem‑solving abilities and a commitment to operational excellence. The position will serve as a central point of contact for internal and external stakeholders, ensuring efficient communication, accurate documentation, and consistent support across all sales‑related activities. The role plays a key part in maintaining smooth business operations and supporting the long‑term growth objectives of the organization.

RESPONSIBILITIES:

Role requirements include maintaining sales and service data accuracy, reporting, and documentation while ensuring that customer orders are processed in a timely and precise manner. The position requires consistent management of electronic data systems, preparation of reports for internal use, and ongoing monitoring of team performance to identify opportunities for improvement. The individual in this role will also provide responsive after‑sales support, address customer feedback promptly, and track service activities associated with customer contracts. Compliance with company policies and applicable regulations is always expected.

QUALIFICATIONS AND SKILLS:

Must have strong interpersonal skills to effectively communicate with both internal and external clients.
Must be organized with regards to file storage, file folder organization, and task management.
Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
Ability to prioritize work activities based upon financial impact to desired business goals.

Experience with basic project management/accounting or costing principals is desired.

Bachelor’s degree preferred, high school diploma or equivalent required, plus one to two years of related work experience, preferably within a service/sales, or technical work environment.
Must have proficient computer skills within the following applications: Advanced Microsoft Word, Excel, ACCESS, Salesforce, Desktop Publishing and Internet business application usage.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.

Familiarity with Retail Link, Pulse, and Lucernex

Possess a high level of motivation, energy and strong desire to learn, succeed and thrive!

PREFERRED:

Retail experience with loss prevention, inventory intelligence or traffic insight

Familiarity with Sensormatic Solutions and Services

ADDITIONAL RESPONSIBILITIES:

Provide assistance to the Sales and Project Management teams.

Provide assistance in the preparation of customer proposals. Preparation of PowerPoint presentations, letters, spreadsheets, etc.
Assists in coordinating customer visits to branch or headquarters as needed.
Provide additional sales administration support, as required.

OAS Program Management

Role and Responsibilities Overview:

On-time in Full (OTIF) Management

Separately Managed Account (SMA) Administration

Remedy Order Management

Remodel Support

FET Support (professional services, educational frameworks, technical methodologies)

Escalation Management

Parts Forecasting

Logistics Support (Bulk Orders)

Operational Improvements

Strategic Improvements

HIRING HOURLY RANGE: $28.70-$39.47 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique
skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.

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