Job Description

Product Sustaining Engineer
Apodaca

-

Mexico
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Johnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are looking for a Product Sustaining Engineer.

What will you do?

Work as a support engineering role, collaborating closely with contract engineers and the design team.
Provide product support for the business in coordination with production, manufacturing, quality, engineering, planning, and purchasing departments.
Comply with customer requirements and global standards through cross-functional collaboration.
Review and improve products, reduce cost, and implement engineering changes.
Work closely with internal and external departments, and with customers when required by factory needs.
Participate in problem‑solving processes to find root causes of design complexity.
Work effectively with multifunctional equipment.
Perform failure analysis and corrective actions when necessary.
Provide manufacturing support to ensure products are built according to customer requirements and specifications.
Work with design and contract engineering to communicate design specifications, test criteria, and obtain feedback to improve product design.
Handle data and engineering tools to generate necessary information for decision making.

How will you do it?

Demonstrate thinking knowledge to solve problems in an effective manner.
Manage your own time and administer tasks efficiently.
Handle multiple projects and prioritize effectively to meet critical lead‑times.
Work under pressure while maintaining professional and ethical behaviors.
Adhere to the Company’s Code of Conduct and Business Ethics standards.
Use knowledge of electrical diagrams and refrigeration systems.

What are we looking for?

Required:

Bachelor’s degree in Engineering (Electrical, Mechanical, or related field).
Minimum 2 years of product development experience.
SAP operational knowledge.
Ability to communicate with both technical and non‑technical audiences and to understand and use technical documentation.
Ability to work in a fast‑paced, schedule‑driven, team‑oriented environment.
Ability to perform failure analysis and corrective actions.
Knowledge of electrical diagrams.
Knowledge of refrigeration systems.
Experience supporting manufacturing to ensure products meet specifications.
Adheres to the Company’s Code of Conduct and Business Ethics standards.

Preferred:

HVAC or research and development experience.
Experience in bills of material maintenance, engineering changes, or super‑user capabilities in unrelated modules.
Familiarity with HVAC systems and electromechanical engineering design and testing.
Knowledge of automation software is a plus.

What do we offer?

Comprehensive benefits package.
Opportunities for professional growth and development.
Supportive and inclusive work environment.
Commitment to work-life balance and employee well-being.
Engagement in meaningful projects that make a difference.

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.

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