Job Description

General Manager Sustainable Infrastructure-Northeast
Lynnfield

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United States of America
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This position can be located in D.C, PA, NY, MA, CT or ME

What You Will Do:

Under general direction, manages the business performance (P&L) of the Sustainable Infrastructure Business in a Region. Leads the area to achieve profitable growth and increase market share within their portfolio. Identifies and qualifies opportunities to address adjacent market whitespace in support of regional growth initiatives. Coaches and develops the market teams and sales management and adjust team resources as needed. Provides the management cadence for selling, developing and constructing projects. Ensures the consistent execution of the standard operating model, tools, and governance. Actively seeks leadership roles within strategic industry associations and community groups. Acts as the local leader in the area communities to ensure an understanding of the business environment and local community including legislative, economic, and market trends. Aligns and fosters collaboration and cooperation with the branch organization to enable and actualize growth across all local BSNA business units.

How You Will Do It:

Manages the business through the sale, development, delivery, and performance assurance of the Sustainable infrastructure offerings/ outcomes to new and existing customers within their local, designated customer base. Analyzes local markets and current business performance to ensure strategies are effective in meeting planned profits and recommends adjustments to the plan when necessary.

Develops and delivers on long and short-term strategic objectives for profitability and growth in the area. Develops business plans and budgets and operates within the parameters by effectively managing the portfolio of business. Produces the expected return on investment for shareholders.

Executes the business plans by effectively managing the portfolio of business. Responsible for communicating and delivering the area forecast. Understands the local business environment of targeted markets concerning growth trends, legislation, and competitors. Drives cash flow through proper payment terms, proactive billing and collections.

Establishes the plan for staffing levels and takes action to achieve that plan. Hires, retains, performance manages, and plans for career development of the market teams. Ensures adherence to Company policies, procedures, and strategic initiatives regarding human resource management.

Establishes and maintains personal long-term relationships with strategically important customers to influence opportunities and customer satisfaction.

Drives teams through the sales management to secure new business with acceptable, profitable margin in the sale and delivery of projects.

Examines financial and non-financial metrics for sales, engineering and operations performance regarding contribution margin, pipeline, project margin, utilization, TCAC, profitability, slippage, and cost and then coaches Teams to adjust as necessary to ensure profitable growth of the business.

Conducts regular business reviews with market teams to examine business performance and determine root cause analysis of issues. Facilitates discussions to identify and implement corrective solutions.

Evaluates the customer satisfaction performance and leads initiatives that drive improvement and proactive resolution of customer issues. Works with Teams to determine resources needed to ensure customer expectations are met.

Drives the area account management strategy consistent with Sustainable Infrastructures strategic direction. Works to grow the vertical market sales.

Develops and manages strategically important third-party relationships that further business development activity. Build alliances that support our business proposition and customer business success. Work closely with the local market teams to monitor and analyze market trends and competitive issues within the energy businesses.

Increases market penetration of JCI solutions (lighting, partnerships, Solar, branch, etc) offerings by expanding the scope of work with the existing projects and securing new projects and measure the total Enterprise Value of the business.

Drives collaboration and cooperation with branch Market business partners organizations to enable and actualize growth across all local BSNA business units.

Ensures compliance with Federal, State, and local legal requirements and operates the with the highest business ethics.

Requirements:

Bachelor’s degree in engineering, business or marketing

MBA preferred

Ten or more year’s progressively more responsible management experience

Proven Industry experience

Ability to take direction and work in a matrix management organizational structure

Demonstrated ability to build and lead a cohesive focused team

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