La Société de contrôle Johnson Controls Inc. fournit des produits, des services et des solutions qui contribuent à l’amélioration de l'efficacité énergétique et à la réduction des coûts d'exploitation des bâtiments de plus d'un million de clients.

    Avec 500 succursales situées dans plus de 150 pays, nous sommes le principal fournisseur d'équipement, de dispositifs de régulation et de services destinés à des systèmes de chauffage, ventilation, conditionnement d'air, réfrigération et sécurité.

    Imputabilité du Rôle :

     Note importante, l'utilisation du genre masculin, dans la description de tâche, a été adoptée afin de faciliter la lecture et n'a aucune intention discriminatoire.

    FONCTIONS PRINCIPALES :

    • Diagnostiquerez et ciblerez des problèmes opérationnels chez les clients et faire des recommandations.
    • Garderez le client au courant de la nature des services exécutés de même que des problèmes à régler. 
    • De concert avec votre chef d’équipe, vous ferez la promotion de la vente de travaux additionnels.
    • Préparerez la documentation / soumission reliée au projet et au service.
    • Effectuerez l’entretien préventif et prédictif des équipements de climatisation
    • Effectuez des mises en service à travers le Québec (principalement dans le Grand Montréal).
    • Respecterez toutes les normes de sécurité du client et de la Société de contrôle Johnson.
    • Tenterez continuellement d'améliorer vos compétences techniques et votre connaissance des produits de la Société de contrôle Johnson; accomplirez avec succès les activités de formation qui sont offert par l’entreprise en ligne ou directement à l’usine.
    • Obtiendrez les certifications requises en fonction des besoins de l'entreprise.
    • Vous aurez accès au programme de bonification salarial.

    Qualifications

    • Au moins cinq ans d'expérience dans le domaine du service à la clientèle
    • Carte de compétence Compagnon Frigoriste
    • Certificat de qualification en technique d’appareils au gaz classe 1 (un atout)
    • Connaissance en mécanique du bâtiment CVAC (un atout)
    • Très bonne communication verbale et écrite
    • Faire preuve de leadership
    • Capacité de représenter positivement la Société de contrôle Johnson et de communiquer avec d'autres personnes de divers niveaux techniques et non techniques
    • Permis de conduire valide
    • Maîtrise des outils informatiques

    Atout :

    • Communication oral et Écrit : Français et Anglais.

    Échelle salariale : $48.37Taux horaire déterminé conformément à la convention collective et à la grille salariale applicable. Les avantages sociaux sont fournis conformément à la convention collective en vigueur et administrés par le syndicat local concerné. L’échelle salariale affichée reflète la rémunération globale cible associée à ce poste. L’employeur reconnaît qu’une expérience ou des compétences exceptionnelles peuvent, le cas échéant, être prises en compte dans le respect des dispositions de la convention collective.

    Des outils technologiques, incluant l’intelligence artificielle (IA), peuvent être utilisés pour soutenir le processus de recrutement. Toutes les décisions d’embauche sont prises par des représentants humains de l’employeur.

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    I confirm that I am submitting this electronic application on my own behalf, and not on behalf of any other person, and that the information contained in this application is my own personal information. I hereby affirm that the information provided during the application process and any accompanying documents attached including my resume/CV or provided during any discussion or interviews, are true and complete to the best of my knowledge. To the extent permitted by applicable local law, I authorize Johnson Controls and its affiliates, subsidiaries and operating segments (collectively, the Company) to investigate all statements in this application and accompanying documents and to secure any necessary information from all my employers, references, and educational institutions.

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    To provide you with the most effective recruiting process, Johnson Controls may use artificial intelligence (“AI”) to help us better understand how your candidate information matches the requirements of the role you have applied to. We may process your answers to the application and qualification questions, information in your resume, and, if applicable, information from your Johnson Controls personnel record, using tools that rely on AI. All hiring decisions will be made by the hiring team after considering your candidate profile in full. These tools help us to match the information provided by you with the job and preferred qualifications. All hiring decisions will be made by our hiring team after considering your candidate profile in full, and the use of AI insights is just one of the tools and one of numerous factors that we use to help us evaluate candidates and reach a decision.

    Johnson Controls would also like to consider you for additional and future job openings, and we may use AI to help with this process. These AI tools help us understand how your candidate information matches the requirements of future job openings (using the same process as described above). Johnson Controls recruiters may use these insights to help them decide whether to reach out to you to regarding a future job opening. If you are located in the United Kingdom or European Union, the use of the AI insights is necessary for Johnson Controls’ legitimate interests to provide a streamlined and efficient recruitment process, and to consider you for future roles. Please note, the use of AI insights is just one of the tools and one of many factors our recruiters use to help evaluate candidates for upcoming roles.

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