Job Description

Business Development Leader
San Jose

-

Costa Rica
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Johnson Controls is seeking a Business Development Manager to lead the growth and expansion of our electronic security business in Central America and Caribe. This role is focused on generating new business opportunities with end-user customers, building strategic relationships with customers, consultants, and designers as well as promoting the company’s security solutions portfolio. The ideal candidate will be a proactive leader with a deep understanding of the Central American and Caribbean market and a proven track record in business development within the security sector.

Duties and Responsibilities

• Identify, create, and capture new business opportunities in the electronic security sector, focusing on integrated solutions such as IP cameras, access control, alarms, and monitoring systems.

• Develop and maintain long-term business relationships with key clients, including sectors such as banking, retail, industrial, corporate, and government but not limited to these.

• Develop and implement sales and marketing strategies to increase market penetration and achieve growth targets in the region.

• Conduct market studies to understand industry trends, competitors, and client needs, adapting business strategies accordingly

• Managing communications between key clients and internal teams.

• Strategic planning to improve client results.

• Ensure sales, profitability, and growth objectives defined by the company are met.

• Working with design, sales team, logistics, managers, marketing, and team members from other departments to ensure all client needs met.

• Collaborating with other sales team members to maximize profit by up-selling or cross-selling.

• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with managers and directors.

• Analyzing client data to provide customer relationship management.

• Expanding relationships and bringing in new clients.

Requirements and Qualifications

• Minimum of 5 years of experience in sales and business development within the electronic security, technology, or related sectors. At least 3 years of sales experience must include experience selling directly to end-user customers as a business development manager, as well as working with consultants and designers.

• History of successful sales or business development wins in the security industry and of meeting sales goals, with strong negotiation and closing skills.

• Goal-oriented, organized team player.

• Self-motivated and self-directed.

• Excellent interpersonal relationship skills.

• In-depth understanding of company key clients and their position in the industry.

• Eager to expand the company with new sales and clients.

• Able to analyze data and sales statistics and translate results into better solutions.

• Bachelor’s degree in electronics or electrical engineering preferred, but not required.

• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person.

• English - intermediate level (written and spoken).

• Strong negotiation and opportunity closing skills.

• Willingness to travel within the region, as needed.

• Proven results of delivering client solutions and meeting sales goals.

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