Job Description

Account Manager
Leeds

-

GB
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What we offer

Competitive salary and company car/car allowance scheme & commission.
Paid holidays and sick pay
Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
Extensive product and on the job/cross training opportunities with outstanding resources available
Encouraging and collaborative team environment
Career development through various career ladders including Customer Service
Dedication to safety through our Zero Harm policy
Access to business resource groups
Training on our company values
IT equipment to complete all jobs

What you will do

The role of the Sales Consultant is focused on sales of solutions to drive installation (OV) and service growth (AMR) revenues within the Tyco Regional Accounts Channel.

Through proactive planning and driven sales activity, the role is to develop and maximise existing accounts and relationships together with identification of new business opportunities for development, for all enterprise solutions that Tyco can offer within the market.

Possessing solid product knowledge and understanding of technical specifications, the Sales Consultant surveys sites, prepares costs, specifications and quotations that meet the requirements & needs of the customer. For large and/or complex proposals an Estimator / Technical Bid Manager will support through the formation of a bid team.

All activity, planning and sales processes are managed by the Sales Consultant through Salesforce.com, Tyco’s CRM application.

Through focused sales activities executed with a consistent rhythm, the key objectives for the Sales Consultant are pipeline growth and conversion improvement, to drive bookings growth against a defined sales target.

How you will do it

Lead Management – self generation of leads through planning & execution of business development activities. Identify and qualify leads against solutions to pursue to bid. Collaborate across business channels and other enterprise solutions where lead can be supported, as required.
Account/Territory Planning – through planning activities, identify accounts to target for growth opportunities against enterprise solutions. Define account plan with SMART objectives.
Opportunity Planning – Identify opportunity to bid, fully qualify with the customer & engage in a pre-bid review. Form a bid team to identify critical must wins/complex/large opportunities, define roles of team, technical strategy, value proposition and next actions.
Survey, Configure, Price, Quote – survey customer sites, prepare costs, specifications and quotations to propose solutions to the customer.
AMR – pursue all AMR opportunities, new, expansion of existing contracts through sales of additional services and ensure all installation opportunities have attached AMR quotations. Responsibility to retain existing AMR customers/protect the AMR service base.
Presentations – Carry out technical/bid presentations around the proposed/defined solutions to the customer or influencer.
Opportunity Management – manage sales pipeline proactively through each sales stage, recording all relevant information, accurate close dates and next actions driven through planning of tasks/events.
Sales & Negotiation Skills – possess and develop through coaching and learning
Salesforce.com – adoption as the primary CRM application to drive sales performance, planning, management of leads, accounts, opportunities and manage all sales activity. All key objectives and results are measured through Salesforce.com.

Performance - Using Salesforce.com, seller prepare for a monthly Personal Success Plan with sales manager. Reviewing prior month sales performance and objectives, current sales pipeline and agreeing key objectives for current month.
Product / Technical Knowledge – maintain & develop solution specific product and technical knowledge/skills through training and learning.
Risk Management – ensure that all internal sales processes are adhered to including bid authority, legal requirements, Tyco compliance and governance requirements through sales and relationship management activities. Ensure compliance with Tyco’s Environmental, Health & Safety Policy - Zero Harm.
Additional responsibilities and requirements may be required dependant on business needs.

What we look for

High level of creation of new accounts and opportunities

Experience in managing opportunities/accounts and working in/with sales teams to prepare detailed proposals.

Developing, communicating, and presenting value in created solutions

Experience in Fire solutions.

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