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Staff Engineer, Prod Tech Support
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Wuxi-China
What You Will Do:
We are looking for a proactive in leading and/or participating on cross functional teams (i.e.,
manufacturing, design, quality, supply chain) with team members located in different regions, globally, to
drive continuous improvement of products and processes to improve the performance of water cool
chillers. This person must have the knowledge to help guide the teams technically to resolve sophisticated
product design and application issues based on years of product experience, education, and training. This
position is not eligible for Visa sponsorship.
How You Will Do It:
•Provides support for the technical content of training materials.
•Participates on product development teams with emphasis on DFMEA’s, design reviews, reliability test plans, design for manufacturing and helping to coordinate and follow up on field testing.
-Working with the Technical Communications Group is responsible for the technical content of service literature which includes Installation and Operations Manuals, Service Manuals and Repair Parts List for centrifugal and industrial chillers.
-Communicates with design, manufacturing and service groups globally sharing lessons learned and best practices to prevent issues from arising on new products being introduced to the marketplace and improve product quality and cost.
-Interacts globally with internal Design Engineering, Manufacturing, Manufacturing Engineering, Supply Chain, Management, Quality, and Service groups as well as component suppliers regarding component quality and failure modes.
-Participates on Warranty Teams to keep abreast of field issues and participate with multidisciplined teams to find root cause and corrective actions for resolution of these issues.
-Must be proactive, stepping in to take the lead, coordinating and directing actions, to resolve issues as the situation may require.
What We Look For:
-Ability to work as part of multifunctional team.
-Bachelor's degree in manufacturing, mechanical or electrical engineering and a minimum of eight (8) years’ of experience with the design, operation and/or manufacturing of scroll and screw water cooled chillers (or similar products) OR fifteen (15) years’ of chiller experience (in lieu of a bachelor's degree).
-Experience working on product development team with knowledge of Product Development Process(es) including design reviews, DFMEA’s and product reliability testing.
-Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) as well as Internet software and E-mail.
-Must be able to communicate optimally to all levels within the organization and be proficient in English.
Preferred:
•15 years of experience in NPI
•Proven Six Sigma skills
•Experience using Power BI
