About Us:

    Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.


    For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

    HVAC Controls MGM

    Johnson Controls is seeking a dynamic leader to guide a large-scale HVAC and Controls business in a metropolitan market. You will help deliver smart, healthy, and sustainable building solutions while driving strong customer outcomes, operational discipline, and sustainable growth.

    This role is ideal for an executive operator who can translate enterprise strategy into local market execution, lead across functions, and build a culture where safety, quality, accountability, and performance go hand in hand.

    Role Overview

    As the Metro General Manager, you will own the overall performance of a complex field organization spanning sales, operations, service, and project delivery. You will be responsible for growth, profitability, customer satisfaction, and employee engagement while developing leaders and strengthening strategic customer relationships across the market.

    What You'll Do

    • Lead the metro business with full accountability for growth, execution, profitability, and customer experience.

    • Develop and execute local market strategies aligned with Johnson Controls growth objectives.

    • Own the P&L, budgeting, forecasting, and resource planning for the assigned business.

    • Drive revenue growth, margin performance, and operational efficiency across sales, service, and project delivery.

    • Lead and coach cross-functional teams, including sales, operations, service, and project management leaders.

    • Build executive-level relationships with key customers, partners, and stakeholders to strengthen retention and expand business opportunities.

    • Support disciplined service delivery, project execution, inventory management, and cost control.

    • Identify market trends, customer needs, and competitive dynamics to guide business decisions.

    • Develop future leaders, strengthen succession plans, and foster a high-performing, inclusive culture.

    • Champion safety, compliance, and quality standards across all business activities.

    How You'll Do It

    • Own outcomes with accountability by setting clear priorities, tracking performance against plan, and acting quickly to address risks in safety, service, quality, and financial results.

    • Stay close to the work by understanding customer expectations, field execution realities, and the operational barriers that can slow delivery or impact experience.

    • Improve every day through candid business reviews, root-cause problem solving, and continuous improvement actions that strengthen productivity, margins, and consistency.

    • Win as one team by aligning sales, operations, service, and project delivery around shared goals and by creating trust across functions and levels of the organization.

    • Use data, market insight, and forecast discipline to make decisions that balance near-term performance with long-term market growth.

    • Lead with transparency and coaching so managers and frontline leaders have the clarity and support they need to perform at a high level.

    • Maintain a strong safety mindset and operational rigor in every customer interaction, project milestone, and service commitment.

    Required

    • Bachelor's degree in Business, Engineering, Operations Management, or a related field.

    • 10+ years of progressive leadership experience in HVAC, building automation, controls, mechanical services, construction services, industrial services, or a related technical industry.

    • Significant experience leading geographically dispersed teams and large operational organizations.

    • Proven success managing a substantial P&L and delivering sustainable business growth.

    • Demonstrated strength in strategic planning, operational leadership, and financial management.

    • Experience leading sales, operations, service, and project execution functions.

    • Strong executive presence with the ability to influence customers, employees, and senior leadership.

    • Excellent communication, coaching, and relationship-building skills.

    Preferred

    • MBA or advanced business degree.

    • Experience leading large-scale field operations within HVAC, controls, building systems, or related industrial businesses.

    • Experience driving organizational transformation and change management initiatives.

    • Experience building leadership pipelines and developing future leaders.

    • Familiarity with multi-site market operations and complex customer portfolios.

    HIRING SALARY RANGE: $140-211K (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical 
    profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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    I confirm that I am submitting this electronic application on my own behalf, and not on behalf of any other person, and that the information contained in this application is my own personal information. I hereby affirm that the information provided during the application process and any accompanying documents attached including my resume/CV or provided during any discussion or interviews, are true and complete to the best of my knowledge. To the extent permitted by applicable local law, I authorize Johnson Controls and its affiliates, subsidiaries and operating segments (collectively, the Company) to investigate all statements in this application and accompanying documents and to secure any necessary information from all my employers, references, and educational institutions.

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    To provide you with the most effective recruiting process, Johnson Controls may use artificial intelligence (“AI”) to help us better understand how your candidate information matches the requirements of the role you have applied to. We may process your answers to the application and qualification questions, information in your resume, and, if applicable, information from your Johnson Controls personnel record, using tools that rely on AI. All hiring decisions will be made by the hiring team after considering your candidate profile in full. These tools help us to match the information provided by you with the job and preferred qualifications. All hiring decisions will be made by our hiring team after considering your candidate profile in full, and the use of AI insights is just one of the tools and one of numerous factors that we use to help us evaluate candidates and reach a decision.

    Johnson Controls would also like to consider you for additional and future job openings, and we may use AI to help with this process. These AI tools help us understand how your candidate information matches the requirements of future job openings (using the same process as described above). Johnson Controls recruiters may use these insights to help them decide whether to reach out to you to regarding a future job opening. If you are located in the United Kingdom or European Union, the use of the AI insights is necessary for Johnson Controls’ legitimate interests to provide a streamlined and efficient recruitment process, and to consider you for future roles. Please note, the use of AI insights is just one of the tools and one of many factors our recruiters use to help evaluate candidates for upcoming roles.

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    A Johnson Controls, Inc. (a "Empresa") é uma Empresa com uma política ativa de igualdade de oportunidades e cumpre as leis federais aplicáveis e os regulamentos de implementação, que exigem a coleta e registro de certos dados/informações. Nesse sentido, pedimos que você considere fornecer voluntariamente as informações estabelecidas abaixo. Observe que as informações não serão usadas para tomar quaisquer decisões de emprego e serão mantidas em sigilo e separadas de sua candidatura de emprego. O envio dessas informações é voluntário, e a recusa em fornecê-las não sujeitará você a qualquer ação adversa.

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    Duas ou mais raças (não hispânico ou latino): Todas as pessoas que se identificam com mais de uma das raças acima, excluindo aquelas que se identificam como hispânicas ou latinas.

    A Johnson Controls, Inc. é uma contratada do governo sujeita ao Ato de Assistência ao Reajuste dos Veteranos do Vietnã de 1974, conforme alterada pelo Ato de Empregos para Veteranos de 2002, 38 USC4212 (“VEVRAA”), que exige que os contratados do governo apliquem a ação afirmativa para empregar e progredir no emprego: (1) veteranos deficientes; (2) veteranos recentemente na reserva; (3) veteranos da ativa em tempo de guerra ou com emblema de campanha; e (4) veterano condecorado ao serviço das Forças Armadas. Essas classificações são definidas da seguinte forma:

    • Veterano deficiente é um dos seguintes:
      • Um veterano do serviço militar, terrestre, naval ou aéreo dos EUA que tem direito à remuneração (ou que, exceto pelo recebimento de pagamento de militar aposentado, teria direito à remuneração), de acordo com as leis regidas pela Secretaria de Assuntos de Veteranos; ou
      • Uma pessoa que foi dispensada do serviço ativo por causa de uma deficiência relacionada ao serviço.
    • Veterano recentemente na reserva significa qualquer veterano durante o período de três anos, começando na data de dispensa ou liberação do serviço ativo no serviço militar, terrestre, naval ou aéreo dos EUA.
    • Veterano na ativa em tempo de guerra ou com emblema de campanha significa um veterano que serviu na ativa no serviço militar, terrestre, naval ou aéreo dos EUA durante uma guerra, ou em uma campanha ou expedição para a qual um emblema de campanha foi autorizado sob as leis regidas pelo Departamento de Defesa.
    • Veterano condecorado ao serviço das Forças Armadas significa um veterano que, enquanto estava na ativa do serviço militar, terrestre, naval ou aéreo dos EUA, participou de uma operação militar dos Estados Unidos para a qual uma medalha de serviço das Forças Armadas foi concedida de acordo com a Ordem Executiva 12985.

    Se você acredita que pertence a qualquer uma das categorias de veteranos protegidos listadas acima, indique marcando a caixa apropriada abaixo. Como contratante do governo sujeito à VEVRAA, solicitamos essas informações para medir a eficácia dos esforços de divulgação e recrutamento positivos que empreendemos, de acordo com a VEVRAA.

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    As informações que você enviarão serão mantidas em sigilo, exceto que (i) supervisores e gestores podem ser informados sobre restrições ao trabalho ou deveres de veteranos deficientes, e sobre as acomodações necessárias; (ii) o pessoal de primeiros socorros e segurança pode ser informado, quando e na medida apropriada, se você tiver uma condição que possa exigir tratamento de emergência; e (iii) Funcionários do governo envolvidos na aplicação das leis regidas pelo Office of Federal Contract Compliance Programs, ou aplicar a Lei dos Americanos com Deficiências, podem ser informados.

    A Johnson Controls, Inc. cumpre os requisitos de 41 CFR 60-300.5 (a). Este regulamento requer ação afirmativa por parte dos contratantes cobertos para empregar e avançar no emprego de veteranos protegidos qualificados.


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