Location: Shanghai
Experience: 1–5 years
Reporting To: Director, ITBP China & APAC IT Ops Leader
As an IT Technical Analyst, you will bridge business needs with technical solutions by designing, implementing, and maintaining BI/AI solutions. You will collaborate with cross-functional teams (e.g., data scientists, business stakeholders) to translate requirements into scalable data pipelines, ensuring alignment with organizational goals and enabling data-driven decision-making.
1. BI/AI Solution Development & Maintenance
Translate business requirements into technical specifications and data models.
Develop and optimize data pipeline and transformation for BI reporting, ML and predictive analytics.
Perform data analysis to identify trends, patterns, and opportunities for improvement.
Ensure data integrity and consistency across BI platforms.
Collaborate with AI COE to implement and deploy AI solutions.
Stay updated on the latest AI technologies and trends.
2.Business Analysis & Technical Translation
Analyze business requirements to design functional specifications and system architecture documents
Lead system integration testing (SIT) and user acceptance testing (UAT) and to validate solutions against performance metrics (e.g., accuracy, response time, concurrency)
3.System Operations & Support
Monitor AI/BI system health, resolve incidents (e.g., data anomalies, performance bottlenecks), and provide Tier-2 on-call support.
Maintain technical documentation (architecture diagrams, runbooks, recovery protocols) to ensure knowledge continuity.
Technology Optimization & Innovation
Evaluate and integrate emerging tools to enhance system capabilities
Technical Skills
Soft Skills
Language: Bilingual – Chinese & English
Analytical Thinking: Decompose complex problems and design actionable solutions
Communication: Articulate technical concepts to non-technical stakeholders and drive cross-team consensus
Adaptability: Thrive in agile environments with evolving priorities and tight deadlines
Education & Experience:Bachelor’s degree in Computer Science, Data Science, software engineer or related field.