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    Join the Johnson Controls team and be part of a global leader in smart, healthy, and sustainable buildings. We empower our people with opportunities for professional growth, meaningful work, and a supportive environment that values well-being.

    In this role, you will support retail customers by installing and repairing Inventory Control and Video equipment with a focus on safe, reliable service and strong customer outcomes.

    Role Overview

    We are seeking a skilled Installation and Service Technician to work across retail environments, handling installation, repair, and service support for Inventory Control and Video equipment. Success in this role comes from technical accuracy, customer collaboration, and a commitment to continuous improvement.

    Key Responsibilities

    • Install and repair Inventory Control and Video equipment in retail environments.
    • Respond to service calls efficiently and maintain accurate records of work performed.
    • Work directly with customers and team members to resolve issues promptly and provide equipment training.
    • Maintain an accurate parts inventory to support first-time fixes and efficient service delivery.
    • Report customer satisfaction updates and any service or sales opportunities identified during visits to management.
    • Support safe, effective field work while representing Johnson Controls professionally at customer sites.

    How You Will Do It

    • Own every installation and repair with accountability, safety, and integrity, making sure the work is completed correctly and effectively.
    • Focus on what matters most at the customer site by managing service calls efficiently, staying organized, and removing avoidable delays.
    • Work closely with customers and teammates to solve problems quickly and provide clear guidance on equipment use.
    • Improve every day by applying training, certifications, and feedback to strengthen service quality and customer support.
    • Win as one team by sharing information with management, supporting collaboration, and contributing to a trusted team environment.
    • Use accurate documentation and disciplined parts management to help drive first-time fixes and dependable service outcomes.

    Qualifications

    • Possession of an EL 06 License.
    • Proficiency in electronics and networking fundamentals.
    • Strong written and oral communication skills.
    • Proficiency in MS Office and basic PC skills.
    • Ability to work independently and collaboratively in a team environment.
    • Physical ability to carry and move equipment up to 70 lbs and work in challenging positions such as climbing ladders or working within ducts.

    Nice to Have

    • Networking certification.
    • Experience installing or servicing IP cameras and DVR/NVR systems.
    • Adaptability to industry changes and a strong work ethic.

    Why Join Us

    We offer competitive pay with a hiring hourly range of $25.00 - $38.00, determined by education, experience, and skills. You will also receive a comprehensive benefits package that includes 401K, medical, dental, and vision care, available from day one.

    • Paid vacation, holidays, and sick time.
    • Extensive product and on-the-job/cross-training opportunities.
    • An encouraging and collaborative team environment.
    • A commitment to safety through our Zero Harm policy.
    • Employee discount programs through The Loop by Perk Spot.

    If you are ready to bring your technical expertise and customer focus to a supportive team, apply today and join Johnson Controls.

    #LI-AA2

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    I confirm that I am submitting this electronic application on my own behalf, and not on behalf of any other person, and that the information contained in this application is my own personal information. I hereby affirm that the information provided during the application process and any accompanying documents attached including my resume/CV or provided during any discussion or interviews, are true and complete to the best of my knowledge. To the extent permitted by applicable local law, I authorize Johnson Controls and its affiliates, subsidiaries and operating segments (collectively, the Company) to investigate all statements in this application and accompanying documents and to secure any necessary information from all my employers, references, and educational institutions.

    I understand that should I receive an offer of employment with Johnson Controls, such offer is conditional on successful completion of all aspects of the application process including such background and reference checks as are applicable and permitted under local law. Submission of this electronic application by me does not constitute to me an offer of employment, an employment agreement or any other contractually binding commitment by Johnson Controls.

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    To provide you with the most effective recruiting process, Johnson Controls may use artificial intelligence (“AI”) to help us better understand how your candidate information matches the requirements of the role you have applied to. We may process your answers to the application and qualification questions, information in your resume, and, if applicable, information from your Johnson Controls personnel record, using tools that rely on AI. All hiring decisions will be made by the hiring team after considering your candidate profile in full. These tools help us to match the information provided by you with the job and preferred qualifications. All hiring decisions will be made by our hiring team after considering your candidate profile in full, and the use of AI insights is just one of the tools and one of numerous factors that we use to help us evaluate candidates and reach a decision.

    Johnson Controls would also like to consider you for additional and future job openings, and we may use AI to help with this process. These AI tools help us understand how your candidate information matches the requirements of future job openings (using the same process as described above). Johnson Controls recruiters may use these insights to help them decide whether to reach out to you to regarding a future job opening. If you are located in the United Kingdom or European Union, the use of the AI insights is necessary for Johnson Controls’ legitimate interests to provide a streamlined and efficient recruitment process, and to consider you for future roles. Please note, the use of AI insights is just one of the tools and one of many factors our recruiters use to help evaluate candidates for upcoming roles.

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