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Life Safety Service Representative II, Electronic
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Reno-United States of America
What you will do
Our continued growth has produced a need for a talented Life Safety Service Rep to join our team. In this challenging and rewarding role the responsibilities will include professionally representing the Company with respect to the promotion and sale of Fire/Life Safety service (Fire Alarm) offerings to various customers and end users within assigned territory and accounts.
How you will do it
This position requires high energy level with a focus toward customers and a strong desire to succeed. Good organizational skills, attention to detail, excellent communications skills and ability to persuade and close sales required. Must be able to handle a variety of situations encountered during sales process and work with minimal supervision. Responsibilities include but are not limited to:
• Field sales position responsible for selling Electronic Services (Moves, Adds/ Changes, service and repairs) to assigned customer base (geography or account).
• Manage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contract, negotiating terms, closing opportunities, and providing on-going customer service through service delivery.
• Work with other sales, technical, design engineering, service, support, and management to meet customer needs.
• Determine customer needs and develop a sales strategy to gain customer understanding of company product offerings.
• Close sales to meet or exceed sales plan objectives.
• Develop and maintain an active proposal backlog that will support achieving the designated sales plan.
• Assume account management responsibility including the provision and/or coordination of services (installation, customer training, etc.) to assure complete customer satisfaction.
• Develop financial justifications, prepare proposals, make presentations, and perform necessary follow-up for successful closing of the sales.
• Investigate and resolve customer problems in regard to delivery dates, billings, financing and other related matters.
• Maintain established accounts through regular customer contact in pursuit of additional sales.
• Perform periodic market investigations within as assigned territory to develop new applications; provide sales forecasting for assigned territory.
• Conduct building surveys to support the development of estimates.
• Maintain correct and complete records of all sales related activities.
What we look for
Education
• Bachelor degree in marketing, business, or engineering preferred.
Experience
• Three or more years, successful sales and/ or technical field experience with fire alarms, security control, and monitoring or similar industry. Experience working with electrical contractors and blueprints is desirable.
• Excellent sales, presentation, and closing techniques.
• Strong communication and organizational skills.
• Self- motivated and able to work with limited supervision.
• PC Proficiency including familiarity with Word, Excel, and job costing system
• Highly motivated and success driven.
• Ability to quickly identify and qualify opportunities.
• High degree of self-discipline.
• Experience working with electrical contractors, ability to read blueprints and wiring diagrams desirable.
• Computer experience (Microsoft and Oracle programs preferred.)
• Good oral and written communication skills and sales techniques.
• Ability to persuade and close sales.
• Self-Motivation with good organizational skills.
• Valid driver's license with an acceptable driving record.
• Ability to obtain appropriate licenses required by national, state and local codes.
HIRING SALARY RANGE: $53,400-$80,000 annual base salary + target incentive earnings (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Sales Incentive Plan that will take into account project, quarterly, and annual margin. This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers
