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Operations Support Administrator
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Onehunga-New Zealand
- Competitive salary package and staff benefits
- Supportive, inclusive team culture
- Ongoing training, professional development, and upskilling opportunities
- Coordinate planned and unplanned technician scheduling and dispatch
- Manage customer service requests from initiation through to completion
- Support BWOF compliance requirements
- Manage parts, billing tasks, and assist with collections
- Build and maintain strong relationships with internal and external customers
- Identify opportunities to improve processes, service delivery, and operational efficiency
- Contribute to business performance by delivering accurate, timely, and insightful information
- Strong organisational skills, attention to detail, and the ability to work independently
- Excellent interpersonal and communication skills
- Associate degree preferred and/or experience in service operations or service scheduling
Build Your Best Future with the Johnson Controls Team
We’re looking for an Operations Support Administrator to join our Onehunga team!
Wormald, part of Johnson Controls, is New Zealand’s leading fire protection specialist. For 140 years, we’ve been protecting people and property nationwide with the most reliable safety products and services in the industry. As part of a global organisation with more than 117,000 employees across 150+ countries, we create intelligent buildings, efficient energy solutions, integrated infrastructure, and industry‑leading security systems.
What We Offer
What You Will Do
How You Will Do It
What We’re Looking For
Please note: Pre‑employment checks—including reference checks, medical, criminal history, and drug & alcohol testing—form part of the recruitment process.
If this sounds like the right opportunity for you, Apply Now!
For more information, contact Janis at janis.sotelo@jci.com
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