Job Description

HVAC SERVICE High-Level Engineer, GCOE
Atlanta

-

US
Apply now

As the High-Level Engineer (HLE), you will manage GCOE Operations in your sub-region by Line of Business, serving as a key Technical Advisor to our Service Sales Team. You will provide client-facing support throughout the sales process to enhance its quality. Collaborating with engineers across regions, you will drive sales success and influence strategic sales planning, ensuring our client engagements are of the highest technical quality and effectiveness.

Key Responsibilities

Serve as a Technical Advisor to the Service Sales Team.
Partner with local service sellers and sales managers to:
- Own local relationships and be part of the commercial team.
- Analyze and qualify pipeline with the sales team weekly.
- Align presales technical support to develop winning strategies.
- Drive GCOE delivery of results, quality, and value-add
- Leverage and utilize a team of GCOE resources.
- Own the strategy and achievement of Metrics & KPIs.
- Manage capacity utilization across multiple squads.
- Develop competency, training, and upskilling programs.
Provide client-facing support to enhance the service sales process.
Collaborate with engineers to drive service sales success.
Lead engineering and solutions in the pre-sales phase, delivering compelling end-to-end solutions.
Provide consultation for high value/complex service projects.
Support the service sales team in product and service qualification, analysis, and presentation.
Identify new business opportunities and provide strategic input on technical sales strategies.
Build and maintain relationships with key decision-makers and stakeholders.
Stay updated with industry trends and emerging technologies.
Mentor the pre-sales team on service sales techniques and solution selling.
Coordinate with Global Engineering Centers to optimize efficiencies.
Mentor employees on performance improvement and succession planning.
Ensure consistent field service delivery through design plans and documentation.
Review solution applications and cost estimates with the sales and operations teams.
Assist the sales team in articulating technical value propositions and presenting solutions to clients.
Engage in pre-sales design, cost development, applications engineering, product selection, specification interpretation, proposal development, and project risk management.

Secondary Responsibilities

Serve as a Technical Advisor on the Service Deal Desk to drive competitiveness and expertise within the local markets
Serve as an ‘Ambassador’ in the GCOE Connect Program, providing teaching, coaching, and mentorship from Sales to Engineering.
Reinforce and develop methodologies for collecting, analyzing, and presenting solutions, designs, scopes, and cost estimates.
Identify specification issues, interpret discrepancies, and propose resolutions.

Qualifications

5+ years' experience in Building Technology Service industry
Sound knowledge of building systems and equipment with proficiency in solution innovation
Strong understanding of Johnson Controls products across Building Industry segments (i.e. Air Handlers, Chillers, Rooftop Units, Metasys).
Excellent analytical, interpersonal, and problem-solving skills
Communication and presentation skills with ability to effectively convey complex technical information to non-technical audiences.
Proficient in PC skills, including Microsoft Office
Demonstrated ability to mentor and coach sales and pre-sales teams.
Understanding of regulations, certifications and industry standards.
Experience working in a fast-paced, dynamic environment with the ability to manage multiple priorities and meet deadlines.

First name
*

Last name
*

Email address
*

Location
*

Phone number
*

Import profile
*

Import LinkedIn profile

or

Upload file (doc, pdf)

By submitting this application you agree that we process this data for recruitment purposes only and we will keep it until this open role is filled. When that period is over, we will either delete your data or inform you that we will keep it in our database for future roles.

I have read and I accept the policy for processing personal data.

My Information

My Experience

Application Questions

Review

My Information

My Experience

Application Questions

Review

Upload Resume/CV (5MB max)
*

Upload Resume to use AI fields extractor

How did You hear about us? *

Country *

Contact Information

Email address *

Country / Territory Phone Code

Phone number *

Phone extension

I confirm that I am submitting this electronic application on my own behalf, and not on behalf of any other person, and that the information contained in this application is my own personal information. I hereby affirm that the information provided during the application process and any accompanying documents attached including my resume/CV or provided during any discussion or interviews, are true and complete to the best of my knowledge. To the extent permitted by applicable local law, I authorize Johnson Controls and its affiliates, subsidiaries and operating segments (collectively, the Company) to investigate all statements in this application and accompanying documents and to secure any necessary information from all my employers, references, and educational institutions.

I understand that should I receive an offer of employment with Johnson Controls, such offer is conditional on successful completion of all aspects of the application process including such background and reference checks as are applicable and permitted under local law. Submission of this electronic application by me does not constitute to me an offer of employment, an employment agreement or any other contractually binding commitment by Johnson Controls.

United States Only: applicants are not required to provide any age related information. You are not required to provide any information related to your age and/or graduation date(s).

I understand and agree that the information submitted by me will be used, disclosed and stored in accordance with Johnson Control's Privacy Notice, which I have fully reviewed and accept. For individuals located in the United States, applicants are not required to provide any age related information and/or graduation date(s). We will transfer your personal information across borders in accordance with the Privacy Notice. To the extent permitted by applicable local law, by clicking the button below, you consent to the cross-border transfer of your personal information. For individuals located in China: please read the Addendum – Rules on Cross Border Transfer of personal information for China (HR Management). By clicking the button below, you consent to Johnson Controls collecting, processing and transferring your personal information (including sensitive personal data) in accordance with our Privacy Notice and the Addendum for China.

To provide you with the most effective recruiting process, Johnson Controls may use artificial intelligence (“AI”) to help us better understand how your candidate information matches the requirements of the role you have applied to. We may process your answers to the application and qualification questions, information in your resume, and, if applicable, information from your Johnson Controls personnel record, using tools that rely on AI. All hiring decisions will be made by the hiring team after considering your candidate profile in full. These tools help us to match the information provided by you with the job and preferred qualifications. All hiring decisions will be made by our hiring team after considering your candidate profile in full, and the use of AI insights is just one of the tools and one of numerous factors that we use to help us evaluate candidates and reach a decision.

Johnson Controls would also like to consider you for additional and future job openings, and we may use AI to help with this process. These AI tools help us understand how your candidate information matches the requirements of future job openings (using the same process as described above). Johnson Controls recruiters may use these insights to help them decide whether to reach out to you to regarding a future job opening. If you are located in the United Kingdom or European Union, the use of the AI insights is necessary for Johnson Controls’ legitimate interests to provide a streamlined and efficient recruitment process, and to consider you for future roles. Please note, the use of AI insights is just one of the tools and one of many factors our recruiters use to help evaluate candidates for upcoming roles.

DO NOT E-SIGN UNTIL YOU HAVE READ THE ABOVE STATEMENT.

I certify that I have read, fully understand and accept all terms of the above statement and that I consent (where applicable) to the Privacy Notice and the Addendum for China. *

Work Experience

Work Experience

Remove

Job title *

Company *

Location

I currently work here

From *

To *

Role description

+ Add work experience

Education

Education

Remove

School or University *

Degree *

Field of Study

Overall result (GPA)

From

To (Actual or Expected)

+ Add education

Skills

Please provide your relevant Skills Type to add Skills

Websites
Add any relevant websites (include https:// in URL)

Website

Remove

URL *

+ Add websites

Application Questions

Are you at least 18 years of age? (If not, your employment is subject to verification that you are of at least legal age and that you are able to supply any required work permit) *

Are you legally eligible to work in the country to which you are applying? *

Will you now or in the future require sponsorship for employment Visa status to be eligible to work in the country to which you are applying?
(e.g., H-1B Visa status/Work Visa/Work Permit) *

Have you signed an employment agreement or any kind of restrictive covenant, covenant not to compete, non-solicitation, or a contract of any kind that might restrict your ability to perform duties for this Company? *

Personal Information
US EEO / Affirmative Action Statement
Johnson Controls, Inc. (the "Company") is an Equal Employment Opportunity/Affirmative Action Employer and complies with applicable federal laws and implementing regulations, which require the collection and recording of certain data/information. In that regard, we ask that you consider voluntarily providing the information set forth below. Please note that the information will not be used to make any employment decisions and will be kept confidential and separate from your employment application. The submission of this information is voluntary and refusal to provide it will not subject you to any adverse action.

Ethnicity
Hispanic or Latino: A person of Mexican, Puerto Rican, Cuban, South or Central American, or other Spanish culture or origin regardless of race.

Race
White (Not Hispanic or Latino): A person having origins in any of the original peoples of Europe, North Africa, or the Middle East.

Black or African American (Not Hispanic or Latino): A person having origins in any of the black racial groups of Africa.

Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino): A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

Asian (Not Hispanic or Latino): A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.

American Indian or Alaskan Native (Not Hispanic or Latino): A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.

Two or More Races (Not Hispanic or Latino): All persons who identify with more than one of the above races,excluding those who identify themselves as Hispanic or Latino.

Johnson Controls, Inc. is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C.4212 ("VEVRAA"), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans. These classifications are defined as follows:

A "disabled veteran" is one of the following:
A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
A person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed Forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

If you believe you belong to any of the categories of protected veterans listed above, please indicate by checking the appropriate box below. As a Government contractor subject to VEVRAA, we request this information to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information provided will be used only in ways that are not inconsistent with the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended.

The information you submit will be kept confidential, except that (i) supervisors and managers may be informed regarding restrictions on the work or duties of disabled veterans, and regarding necessary accommodations; (ii) first aid and safety personnel may be informed, when and to the extent appropriate, if you have a condition that might require emergency treatment; and (iii)

Government officials engaged in enforcing laws administered by the Office of Federal Contract Compliance Programs, or enforcing the Americans with Disabilities Act, may be informed.

Johnson Controls, Inc. abides by the requirements of 41 CFR 60-300.5(a). This regulation requires affirmative action by covered contractors to employ and advance in employment qualified protected veterans.

Please select your gender which most accurately describes how you identify yourself

Please select your race which most accurately describes how you identify yourself

Please indicate if you are Hispanic or Latino

Please select the veteran status which most accurately describes your status

Self-Identify

Language *

Voluntary Self-Identification of Disability
FormCC-305
OBM Control Number1250-0005
Expires04/30/2026

Name

Employee ID (if applicable)

Date

Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s), and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please choose one of the below

My Information

Edit Hide

My Experience

Edit Show

Application Questions

Edit Show

Previous step Next step
Apply now

CONNECT WITH us