UK Contracts Manager – Regional Install

    We are recruiting a UK Contracts Manager to join our fast-growing Regional Installation team. This influential role will lead a team delivering large, multi-complex fire suppression projects, ensuring high-quality installations and a seamless customer experience.

    Position Overview:

    • Work closely with key customers and manage major commercial projects in UK city centres. (Initial projects located - South England, Midlands, North West)
    • Lead Project Site Managers, Engineers and subcontractors on site
    • Ensure seamless installation, customer satisfaction, and project performance
    • Join our Fire Suppression Senior Leadership panel to shape strategies and execution plans across the UK
    • Drive growth and development opportunities for our employees

    What We Can Offer

    • Competitive salary, company car and bonus
    • 25 days paid holiday plus bank holidays and sick pay
    • Hybrid working
    • Private medical cover
    • Comprehensive benefits package including 7% matched pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle to work scheme, and discount on Johnson Controls security products
    • Extensive product and on-the-job/cross-training opportunities with outstanding resources available
    • Encouraging and collaborative team environment
    • Career development through various career ladders including Customer Service

    What You Will Do

    Reporting to the Head of Regional Install, you will:

    • Lead and drive initiatives within installation teams
    • Take responsibility for delivery, quality, health & safety, and financial performance
    • Manage your own financial work bank, focusing on optimisation and cost management
    • Build and maintain strong customer relationships
    • Maximise project margins with support from Quantity Surveyors

    How You Will Do It

    • Maintain close working relationships with Regional Install teams
    • Monitor and advise on defects or scope deviations
    • Implement procedures, brief staff, and ensure best practice
    • Plan and schedule manpower and equipment to meet deadlines and budgets
    • Ensure documentation is accurate and completed on time
    • Conduct safety and quality audits
    • Identify training needs through performance assessments and appraisals
    • Monitor budgets, prepare reports, and manage debt disputes with Credit Control

    Key Responsibilities

    • Conduct installation pre-bid reviews and configure complex systems
    • Troubleshoot and resolve technical issues during installations
    • Provide technical support and verify system functionality
    • Train clients on system operation and maintenance
    • Collaborate with sales, engineering, procurement, design, and project management
    • Contribute to continuous improvement and process efficiency
    • Support growth by identifying market trends and margin opportunities
    • Assist with customised solution design
    • Support regional management in quality, health & safety, and financial delivery

    Requirements

    • Technical expertise in installing, configuring, and troubleshooting complex systems
    • Strong background in Fire Suppression, BSEN12845 & NFPA/FM standards
    • Excellent problem-solving, organisational, and communication skills
    • Attention to detail in installation and documentation
    • Willingness to travel regularly across the UK
    • Full UK driver’s licence

    Preferred:

    • Knowledge of fire legislation and standards
    • Experience in fire suppression industry regulations and fixed system planning
    • Background in leading and coaching teams

    If you have the skills and experience to excel in this role, we would love to hear from you.

    #LI-NT1

    #LI-Hybrid 

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